Mobile Technology News & Mobile Fun

Global Mapping of Technology for Transparency and Accountability

Avila, Renata, Hazel Feigenblatt, Rebekah Heacock, and Nathaniel Heller

Publication Date: 
Jan 2010

Publication Type: 
Report/White paper

Open Society Foundation

Publication language: 


As internet and mobile phone use increases, technology is transforming the field of transparency and accountability making it an increasingly dynamic space across the globe. Technology is helping to improve citizen participation in decision-making and producing new ways of identifying public service challenges through processes such as ‘data mashing’.

This paper documents current trends in the way technology is being used to promote transparency in different parts of the world. It reviews over 100 projects from across Africa, Asia, Europe and Latin America, examining how new technologies are re-energising traditional methods. In particular, it focuses on how these new technologies are helping to engage different actors from citizens, media, authorities and the private sector.

Our research finds promising success stories alongside less accomplished examples. The authors argue that a key element of successful technology use in transparency and accountability efforts is their speed – both in execution and in stimulating change. Well-designed efforts produced relevant and usable information that can be used to demand accountability quickly. Technology for transparency and accountability tools need not be sophisticated, but it does need intelligent design that is relevant to the local context. Projects also have a better chance of effectively producing change when they take a collaborative approach, sometimes involving government.

Global Regions: 
Central America and the Caribbean
Middle East and North Africa
Sub-Saharan Africa

Research Paper – Link to or Upload
Avila, Renata, Hazel Feigenblatt, Rebekah Heacock, and Nathaniel Heller. “Global Mapping of Technology for Transparency and Accountability.” Open Society Foundation (2010): 1-40.

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